Privacy Policy

    Last updated: December 2024

    1. Introduction

    Fursah ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

    2. Information We Collect

    Personal Information

    When you register for an account, we collect:

    • Name and email address
    • Phone number (optional)
    • Payment information (processed securely by our payment provider)
    • Company or agency name

    Usage Data

    We automatically collect information about how you interact with our platform, including the social media profiles you track, posts you monitor, and leads you export.

    3. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our services
    • Process your transactions and subscriptions
    • Send you updates, security alerts, and support messages
    • Analyze and improve our platform
    • Comply with legal obligations

    4. Data from Social Media Platforms

    Fursah analyzes publicly available comments from TikTok and Instagram. We do not access private messages, private accounts, or any non-public information. The leads we generate are derived solely from public social media interactions that are visible to any user of these platforms.

    5. Data Sharing and Disclosure

    We do not sell your personal information. We may share your information with:

    • Service providers who assist in operating our platform
    • Legal authorities when required by law
    • Business partners with your explicit consent

    6. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    7. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

    8. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to or restrict processing of your data
    • Data portability

    9. Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    11. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us at privacy@fursah.ai